Terms and Conditions

PLEASE READ THE FOLLOWING TERMS & CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.


All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.

Delivery and Time Policies

Auckland: Within 3 working days of order and payment being received.

Other Parts Of New Zealand: Within 5 working days of order and payment being received. We courier directly to you as soon as payment is confirmed. Customers, please ensure the delivery address is correct and accurate so as not to delay the delivery of your orders. Please note – we cannot courier to a PO Box address.

International: Please contact us directly via email for merchandise orders.
Acceptable Payment Methods

  • VISA
  • MASTERCARD

Shipping Methods

North Island – Flat Rate Courier Fee
South Island – Flat Rate Courier Fee
International -by arrangement


Pricing

All pricing shown on our website is in NZ dollars and include GST. Our product prices are not fixed prices and may change at anytime.


Return/Refund policy

  • If you are not satisfied with your order please call us immediately on NZ 09 2635305 or email admin@petrolhead.co.nz We will exchange or refund you once we have received the items that you are not satisfied with.
  • Any damaged goods should be notified by calling us immediately on NZ 09 2635305 or email shirley@petrolhead.co.nz within 48 hours of receiving your order. We will exchange or refund you immediately if any goods are damaged upon delivery.
  • Please ensure any unsatisfactory or damaged items are returned to Advance Publishing Ltd, PO Box 76 503, Manukau, Auckland unless otherwise advised.


Backorders

If you place an order for an item that is out of stock you will be contacted and asked to confirm that you wish to place the item on backorder. If known, an ETA will be given. The price cannot be guaranteed for out of stock items, price will be confirmed upon receipt of order.


Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the New Zealand and other copyright laws, and is the property of Advance Publishing Ltd. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by Advance Publishing Ltd.


Privacy Policy

Advance Publishing Ltd is the sole owner of the information that is collected on this site. We do not, and will not sell, or share in any way, any information to any outside parties, except those outlined in this policy. We collect information from the customer(s) to process their order(s). We also use this information to inform the customer(s) about relevant issues regarding their account. We collect information that is relevant to processing orders and other topics related to this. Information that we collect includes but is not limited to name, shipping address, billing address, telephone numbers, e-mail address, and credit/debit card information for your payment.


Security

Security of your personal information is our highest priority. Advance Publishing Ltd processes credit card payments through a secure system – Paystation. Your payment details have the security offered by Paystation Limited, a fully AIS PCI DSS Level 1 Service Provider and Paymark Partner, using 128-bit SSL encryption. Credit Card details will be sent directly to the acquiring institution for processing. No card data is available to or used by the merchant. You will be issued with a receipt number at the end of your transaction.